Managers of Quality, Service Delivery, Clinical or Corporate Governance
Siloed Care or Integrated?
Too many people go into hospital who shouldn’t
Care is duplicated or fragmented & needs to be joined-up & simplified
Many changes & improvements are needed to achieve better health & value outcomes
- acute, primary, community & social care working together
- new technology, etc.
Patients Stuck in Siloed Care Processes?
In the new world of joined-up care,
stakeholders are reliant on each other,
but often don’t have
- common tools to work together
- real-time feedback on what is or isn’t working
This makes it tough for everyone trying to make the new model work as it
- wastes resources – everyone working around the
same problem - slows things down
Real-time or Delayed Service Redesign?
New Pathways that are designed need to be implemented quickly
To achieve this Redesign Teams need live data on what is and isn’t
and Implementation tools so solutions can be tuned immediately
But this is not feasible with current tools so implementation/change reviews lead to minimum of six to nine month change cycles
Easy or Laborious Improvement Processes?
Much time is spent recording issues, and sorting/sieving through
data to find what will most improve KPI’s
Data must be credible so people act on it
Tools must make real-time feedback easy and pervasive across
They must also ensure changes & improvements are implemented!